Returns & Exchanges
At Virgo Boutique, we want you to love your fashion finds. If you are not completely satisfied with your purchase, you can return your items within 14 days of receipt for a store credit or refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all items are in their original condition, unworn, and with tags attached, then place them securely in the original packaging.
Ship the Parcel
Print your generated return label and drop off the package at your nearest authorized postal carrier or collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing